“One thing we had to learn was to be very flexible,” said Fran McDermid, director of program operations at Strawberry Fields. She said some of the ways staff have adjusted to current circumstances include shorter but more frequent telephone check-ins with clients instead of lengthy in-person meetings, advocating with insurance companies, and utilizing telehealth and telemedicine technologies — which has made a world of difference for clients with anxiety or mobility issues.
“Our staff has learned to turn and pivot, so that we can continue helping people,” McDermid said.
“You’re not alone.”
George McMurtry is a State College resident and local business owner whose relationship with Strawberry Fields is multi-layered. Not only does he sit on the organization’s board of directors, he’s seen the powerful impact of their services in his own life and his own family.
“I have a daughter who has special needs, and she has been in the Strawberry Fields case management program for several years as they’ve helped us navigate the world of mental health,” McMurtry said.
McMurtry said his daughter has both a mental health and an intellectual disability diagnosis, and that Strawberry Fields’ case manager has been an indispensable resource for his family. “Trying to imagine being a parent in my particular case, navigating this world without some help to move us in the right direction — it’s incredibly daunting. What Strawberry Fields does is say: ‘You’re not alone.’”
He said he feels lucky to be a part of the State College and Centre County community, both because of the available resources that have helped his family, and the community support that helps make those resources possible.
“Because of the generosity of our community and giving to the United Way and its partner agencies, our area is able to be at the forefront of communities of our size to have the variety of services and breadth of programs that exist here — and every single one of them is important and needed,” McMurtry said, encouraging anyone who might need help to reach out to the rich network of services available to support them.
“Even in these difficult times, it can still feel hard to reach out,” Pavlock said, reminding all community members that the Centre Helps hotline is always staffed and available. “If anyone is thinking about asking for help, it’s OK. There’s no shame in it. This is a difficult time for everyone, in every corner of life, but taking those first steps and reaching out can go miles for your mental health. We are here for you.”
Learn more about how you can support the Centre County United Way at UnitedWay.psu.edu. Penn State employees are asked to consider supporting the United Way through a gift, no matter the size, using the University’s online payroll deduction donation form.