MCKEESPORT, Pa. — In fall 2023, Penn State Greater Allegheny launched a student success report card — an intentional strategy, based upon a campus wide definition of student success, to support student progress to and through critical transition points. These transition points occur after the first semester, by the end of the fourth semester, and at the start of the eighth semester. At each transition point, the campus uses data to evaluate its efforts and determine future programming and resource allocation.
“In spring 2023, through a series of town hall meetings, faculty and staff adopted a campuswide definition of student success,” said Megan Nagel, chancellor and chief academic officer. “It was important that we have a shared understanding of the factors that contribute to students’ progress from their first semester to the time they enter a major, and until they earn their Penn State degree. Our student success leadership team spent last summer identifying three areas we wanted to measure among the incoming class.”
For one measure, the student success team sought to determine if new semester students were finding a point of connection on campus by the end of their first semester. To do that, they administered a survey in Greater Allegheny’s first-year seminar classes to better understand how students were connecting to resources and people on campus. One of the questions asked was: "If there is an individual or individuals who you would like campus leadership to recognize for the positive impact they had on your first semester, please list their name(s) below."
“When we reviewed the survey data, we were amazed at both the response rate, which was 81%, and at the number of individuals and departments students mentioned as having a positive impact on their first semester,” said Victoria Garwood, director for Strategic Planning, and a member of the student success team. “From tech service employees to peer tutors, resident assistants, staff and faculty, almost every unit on the campus was named. We strive to be a welcoming community and the results of this question indicate that we are meeting that commitment. More importantly, students are finding individuals they can turn to for assistance.”